Our guarantee

We’re committed to creating learning products that are safe, beautiful and meaningful for your children. Designed by child development experts, our play products are distilled to their simplest, purest purpose: to be exactly what children need at each stage.

Your satisfaction is of the utmost importance to us at Lovevery. Please contact us directly with any questions or concerns. Thank you.

Frequently Asked Questions

General Questions

Orders, Shipping and Returns

Lovevery Gifts: Giver

Lovevery Gifts: Giftees

Registry

Product Questions

The Play Kits Subscription

The Book Bundles

The Course Packs

Course-specific FAQs

The Lovevery App

Tricky Topics Books

Referral Program

Cleaning and Care

We get it: messes are just a part of life. Here’s how to clean and care for Lovevery products.

The Play Gym

Cleaning the Activity Mat, Organic Cotton Teething Ring, and Montessori Ball

Activity Mat preparation: Remove any cards from the Learn to Focus Zone and close each of the three corner attachment straps to form a circle (this prevents snagging).

Teething Ring preparation: Untie the Crinkle Teether fabric from the ring.

Machine wash the fabric items using cold water and gentle cycle. We recommend that all fabric items be air dried.

Wood and Plastic Parts

Wipe these with a damp cloth and non-abrasive cleaner as needed.

Play Gym Care

Check regularly to ensure all attachment straps and plastic connection points are secure.

The Play Kits

Cleaning the Organic Cotton Playthings

Machine wash using cold water and gentle cycle. We recommend that all fabric items be air dried.

Cleaning the Wooden or Plastic Playthings

Wipe items clean with damp cloth and non-abrasive cleaner. We do not recommend putting items in a dishwasher or sanitizing device. Please refer to the Materials and Care Guide included with your product for further information.

How to set up your Play Gym

Adding your Play Space Cover

We did all the research so you don’t have to

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